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Returns Centre

How to return or exchange BrandShop purchases.

Returns Centre

BrandShop accepts returns and exchanges in line with the Consumer Protection Act and our Returns Policy.

  1. Check eligibility: unworn, unused, tags attached, within 30 days.
  2. Start a return online or complete the Product Return Form.
  3. Return to any campus BrandShop or use approved courier return label where issued.
  4. Refunds processed after inspection — see Refund Policy for payment-method timelines.