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How Returns Work

Return windows, condition rules and refunds.

How returns work

  1. Confirm your item qualifies under the Returns Policy (30-day window, resaleable condition).
  2. Start a return online or complete the Product Return Form.
  3. Pack items securely with proof of purchase.
  4. Return to campus or post via authorised return label if provided.
  5. Refund or exchange processed after inspection — see Refund Policy.